PROFILE HAIR DESIGN

Profile is one of the leading salon’s in Toowoomba, their vision is to create a salon that delivers her clients an exceptional experience.

Profile Hair Design wanted to create a seamless end-to-end customer experience process that the whole team were onboard for.

WHAT COURSES DID THEY COMPLETE?

An Evergreen Customer Service Guide Training

“As a business that strives on providing an exceptional customer experience, it was a no brainer that we work with Amy Willis Consultancy on ensuring we maintain our high standard of customer service. We recently completed Amy’s “An Evergreen Customer Service Guide” workshop and found it to be an fun, creative and most importantly, informative session. Our biggest takeaway from the workshop was defining our customers, what they expect from us as individuals and a team, and what we love to provide our customers. We would highly recommend Amy and her workshop to any business, regardless of whether you are a sole trader or a team of twenty.”