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Colliers provide expert advice to occupiers, owners and investors in commercial real estate for Toowoomba.
Colliers required support in creation of processes and accountability for new roles that had been introduced, there was also a heavy focus on engagement and communication across the workplace; from creating vision and values, communication between teams, and time management and foundational leadership skills, to empowering all administration employees with the skills required for their customer facing role(s).
Lead is a Verb Program
Evergreen Customer Service Guide Workshop (admin teams)
“(We’re) absolutely confident in what Amy was training our team on and we could see those results, and still see those results today after having Amy involved for a good couple of years now.... Amy did an amazing job in terms of spending time with both teams, and also individuals....An enormous part of what Amy helped us achieve here was really bring together our different sections of our business, from commercial sales, residential sales, residential property management, commercial property management, project sales and the land department, and bring it all together so we’ve got great cohesion in the tam, and also have some fun in it.”
The ultimate workshop(s) for empowering your team with the skills required to become everyday leaders that are happy to be at work and solution focused.
This quick and practical workshop will help you educate your staff about the importance of great customer service with ideas that you can implement in your business straight away.
From fine-tuning and streamlining your customer service process to creating a team of everyday leaders, all workshops have been created to be fun, informative and most of all - easy to implement into your business.
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'Walton Stores' Tenancy 8, 476 Ruthven Street, Toowoomba City, 4350
ABN: 14 914 488 559
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